DELIVERY

We deliver six days a week in Pinellas County, Monday through Saturday. If you have a preferred delivery time, please let us know; we do require a window of two hours in order to accommodate all customer requests.  Orders must be placed before midnight the night before you would like your delivery to ensure prompt delivery.  We do not require a minimum order and emergency afternoon deliveries are available at no charge in order to best serve our customers’ needs.  Emergency deliveries will be sent as soon as possible when needed but are subject to driver availability.

CREDIT TERMS FOR NEW CUSTOMERS

We do not require a credit application for new accounts on C.O.D. or Net 7 terms (meaning that payment of the entire invoice is required within 7 days of the invoice date) for qualifying accounts.  If you would like extended credit terms beyond 7 days, we will be happy to provide you with a credit application.  If you wish to take advantage of our Courtesy Credit, payments MUST be made on Net 7 terms without exception.  If payment is not be made on these terms, the account will be placed on C.O.D. until the full amount due has been paid and a standard credit application may be required to restore credit.  Past due accounts are subject to an industry standard 1.5% interest charge per month and are liable for any costs incurred as a result of actions taken to collect overdue monies owed, including attorney fees or agent costs.  Please see the full disclosure on your daily invoices; your signature on the new customer form constitutes acknowledgement and agreement to full payment of each individual invoice (barring credits or adjustments) within the agreed upon credit terms, as well as to both the Terms of Service here and on each individual invoice.

PAYMENT OPTIONS

We accept checks, money orders, credit cards or cash.  Drivers cannot process credit cards.  If you wish to pay with a credit card, a secure account will be set up with our processing company through our home office.  Credit card information is not stored onsite and will only need to be verified once.  If you are on Net 7 terms, payment is for the previous Monday- Saturday is due no later than Tuesday.

Drivers can pick up checks or money orders or cash daily or weekly; credit cards payments are generally processed weekly but individual terms are available for your convenience.  There is a $25 fee for checks or credit card transactions that are refused by our financial institution for non-sufficient funds.

ORDERING

Orders can be called into our voicemail 24 hours a day at 727-823-2916.  Orders should be placed before midnight the day before you would like your delivery.  Instructions are provided on the voicemail for placing accurate orders.

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